![]() ![]() ![]() "If the subscription isn't renewed, manual access and updates to the data need to be allowed, otherwise the company will be perceived to be holding the customer's data hostage," argued Dan Glynhampton in a message posted to a Quicken support forum. Users who stop paying for Office 365, for instance, can no longer create new or edit existing documents.īut the idea that they could not continue to track finances by manually entering transactions fueled push-back from Quicken customers. The restriction is no different than what other subscription services place on customers. ![]() "While you can continue to access your data and run reports, you'll no longer be able to download transactions, or add manual transactions ," a FAQ said in reply to a question about what happens when access to Connected Service ended. Like most vendors offering software subscriptions, Quicken will automatically ding the customer's on-file credit card for renewals.īut if customers do not renew their subscription, they will lose more than just access to downloads from their bank. More importantly, however, is that the subscription offers one year of what Quicken dubbed "Connected Service," the back end that supports transaction downloads from banks, credit card companies and other financial organizations. ![]()
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